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Visit Lake Charles celebrated outstanding individuals within the Southwest Louisiana hospitality industry at its third annual ROSE (Recognition of Service Excellence) Awards ceremony on Thursday, May 2, at L’Auberge Casino Resort. The ROSE Awards recognize exceptional performance in the hospitality industry. Eight outstanding hospitality professionals were nominated by members of the public and colleagues, and winners were selected by an impartial panel of judges.
Chef Lyle Broussard, L'Auberge Casino Resort
Alicia Boutte, Prosperity Hospitality Management
Monica Allison, Golden Nugget Lake Charles
Michelle Burnworth, Cracker Barrel
Megan Nezat, On the Rocks
Mary Duhon, The Marco Hotel
Donnie Glyenn, Biking Through the Lake LLC
Jennifer Fransaw, Tru by Hilton Lake Charles
Each year, Visit Lake Charles recognizes tourism industry professionals who make powerful contributions to Southwest Louisiana through the Legacy Awards. The work of these leaders ranges from community development and cultural programming to hosting events or playing integral roles in strengthening the tourism industry as a whole.
Lisa Reed, Owner of Flock of Five
Gus Garden, Chef/Owner of Area 337 and Encanto
Louisiana State Senator Jeremy Stine, District 27
Willie Mount, former Mayor of Lake Charles and Louisiana State Senator
Heath Schroyer, Director of Athletics at McNeese State University
Dr. Daryl Burckel, McNeese State University's seventh president
Rick Richard, Philanthropist and President of Empire of the Seed Consultants
Lake Area Adventures
City of Lake Charles Public Works Department
Outstanding Culinary Professional
2022 - Executive Chef Amanda Cusey, The Villa Harlequin
2023 - Chris Heath, Golden Nugget Lake Charles Hotel & Casino
Outstanding Hotel Sales Professional
2022 - Tiffany Celestine, General Manager, Springhill Suites by Marriott
2023 - Rhonda Colletta, Holiday Inn Express/Best Western Plus
Outstanding Casino Floor Professional
2022 - Darrell Taylor, Executive Casino Host, Delta Downs Racetrack Casino Hotel
2023 - Edrich Desormeaux, Delta Downs Racetrack, Hotel & Casino
Outstanding Food Service Professional
2022 - Cristal Boudreaux, Southern Spice
2023 - Lea Ann Leatherman, The Pioneer Club
Outstanding Banquet/Catering Professional
2022 - Kizzy Frank, Sr. Conference Planning Manager, Golden Nugget Hotel & Casino
2023 - Roger Fontenot, L’Auberge Casino Resort Lake Charles
Outstanding Transportation Professional
2022 - Pamela Miller, Charter Coordinator, Coastal Crew Change
Outstanding Guest Services Professional
2022 - Pat Ficklin, Southern Spice
2023 - Marjorie Latigue, 1911 Historic City Hall Arts & Cultural Center
Outstanding Valet/Bellmen Professional
2022 - Jacob Jolie, Bellman, L'Auberge Casino Resort
2023 - Estelino Alon, L’Auberge Casino Resort
Outstanding Housekeeping Professional
2022 - Rose Wero, Housekeeping Supervisor, Courtyard by Marriott
2023 - Stacey George, Home2 Suites by Hilton Lake Charles
Hospitality Arts & Tourism
Lasting Impression
Public Service
Tourism Lifetime Service
Sports Partner of the Year
Chair's Cup
Shelley Johnson Tourism Leadership
Tourism Champion
2023 Lt. Gov. Billy Nungesser